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AI & Technology

Reputation Repair: Turning Negative Reviews into Wins

Fred, your pool hosting coach
Hey, I'm Fred. I'm your hosting coach. This ai & technology class takes a few minutes and you'll walk away knowing exactly what to do. Let's go.
Reputation Repair: Turning Negative Reviews into Wins

This course teaches the psychology of the "public reply" and how to de-escalate online conflicts. Learners will discover strategies to address legitimate complaints professionally and demonstrate responsiveness to...

About this course

This course teaches the psychology of the "public reply" and how to de-escalate online conflicts. Learners will discover strategies to address legitimate complaints professionally and demonstrate responsiveness to future customers. Effectively neutralizing the impact of low star ratings, this course helps businesses turn negative feedback into opportunities for growth and improved customer perception.

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